Privacy Policy

Privacy Policy

Introduction

Welcome to https://family-therapy.storysurge.net (hereafter referred to as “Family Therapy” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://family-therapy.storysurge.net
  • Any mobile applications or software developed by Family Therapy
  • Online services and products offered through our platform

Please note that this privacy policy does not cover third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Policy governs your interactions with Family Therapy in the following scenarios:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Policy
  • Subscribing to or receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your account creation and maintenance.
  • Payment Information: Data required for processing transactions, including payment card details and billing addresses.
  • Financial Information: Records of financial transactions and account balances.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: Data collected from social media platforms when you interact with our content or share it.
  • Product Information: Preferences, usage patterns, and feedback regarding our products or services.

We obtain this data through direct user input, interactions with our systems, and automated technologies used to enhance your experience. Additionally, we may receive personal data from third parties who have legitimate reasons for sharing such information, always subject to their respective privacy policies.

Cookies

Family Therapy uses cookies to improve user experiences and gather analytics on website usage. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as enabling you to log in.
  • Preference: They remember your preferences, language settings, and other customization options.
  • Analytics: Used to collect statistics about how visitors use our site, helping us understand user behavior.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the data is no longer needed for these purposes, we will delete or anonymize it to protect your privacy.

Security Measures

Family Therapy implements robust security measures to safeguard your personal data:

  • Employing encryption for secure data transmission
  • Engaging trusted third-party processors who adhere to strict data protection standards
  • Regularly reviewing and updating our security protocols to mitigate risks

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your information
  • Correction or rectification of inaccurate data
  • Erasure (right to be forgotten)
  • Restriction on processing
  • Right to data portability
  • Objection to the processing of your data
  • Non-discrimination in exercising your rights

To exercise these rights or for data-related queries, please contact our Privacy Team at [email protected] or via postal mail at:

Family Therapy Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with a notification email sent to registered users. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For inquiries, unsubscribe requests, or if you have any concerns regarding privacy, please contact us:

Email: [email protected]

Postal Mail: Family Therapy Privacy Team, [Address]